Yes, more or less.

[ the ways in which the orb and its smaller entities work are many, and what they are capable of... well.

it takes her some time to answer his question, and when she does, her voice sounds somewhat pained. ]

Things went wrong. A lot of them at once. But we're taking precautions now to stop any of that from happening again. That's why you haven't seen your commander, or been let into the North Wing. He's doing all he can to make sure this time things go better.